Door-to-Door Transportation

Door-to-door transportation is provided for children with disabilities. To ensure the health and safety of everyone, a strict schedule is maintained by the drivers so that all children arrive at school on time. The drivers are instructed to sound their horns upon arrival, sound it again after 2 minutes have elapsed, then leave unless otherwise notified by the Transportation Office.

Transportation is provided by an outside vendor via a bidding process. The current vendor is NRT. 

Transportation services will be discontinued following the third day of a child’s absence from riding the assigned door to door vehicle. Parents must call 617.349.6702 or 617.349.6862 to resume transportation.

In the case of vehicle breakdown, every effort will be made to notify family. A backup vehicle will be sent as soon as possible. Please note that on days when there is bad weather, the vehicle may be late. If the vehicle does not arrive within a reasonable time, call 617.349.6862 or 781.224.0003 X5.

It is the parent’s responsibility to notify NRT: 781.224.0003 X 5, if the child will not be riding the assigned door to door vehicle on a certain day. Parents or an authorized representative must be present to receive children returning from school. Children with disabilities will not be left at home without a parent or representative to greet them. Children with disabilities who are not met by an adult will be taken to the Office of Special Education located at 135 Berkshire Street in Cambridge. Call 617.349.6501 or 781.224.0003 X5; parent is responsible for picking up the student at that address.

School Closings
In district door to door transportation is canceled when CPS is canceled.

Out of district door to door transportation is canceled when CPS is canceled and the receiving school is in session. Out of district door to door transportation is also canceled when the receiving city/town is canceled and CPS is in session.

During episodes of inclement weather, parents are strongly urged to watch for school closing updates on all major local television stations.

We need your cooperation to make our specialized transportation as effective as possible. If you have any suggestions on how to improve our service, please call Tina Fisher at 617.349.6862.

OSS Transportation Contacts & Guidelines >>
OSS Student Information Sheet >>
Door-to-Door Transportation Request for Special Medical Circumstances

Important Information

Bus Routes and Stops

Contact Us

Tina Fisher, Supervisor

Toni Fuller, Transportation Customer Service Representative

Monday - Friday | 7AM - 4:45PM

Non-emergencies: Please call between 9AM - 1PM or email us.

After hours and/or emergencies:
 Call the CPS Security Office at 617.349.7787 or 617.349.6772.

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Lost & Found
Eastern Bus Company (big yellow bus), 617.628.6868
NRT (van or small bus), 781.224.0003 x5

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